D11 Spare Parts Question

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kelsh003
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D11 Spare Parts Question

#1

Post by kelsh003 »

Hi all, hope everyone is well.

Just started here on the forum and I had a question.

I've just bought a Bachmann D11/2 "The Lady Of The Lake" In BR Black, pre-owned but sadly the reversing arm that comes out of the cab is missing from the model.

I don't really want to go through sending it back for this one piece (unless suggested otherwise) so I am wondering if a spare part for this loco can be obtained potentially from Bachmann? I've heard good things about their spares department.

Sorry If I sound very rookie. I've never had to go through a spares department before and have no idea what to expect, and I would rather not send the engine back as it's absolutely spot on bar this issue.

Thanks all.
brian1951
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Re: D11 Spare Parts Question

#2

Post by brian1951 »

Phone. 01455 245575 or email service@bachmann-europe.co.uk
kelsh003
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Re: D11 Spare Parts Question

#3

Post by kelsh003 »

brian1951 wrote: Sat Jan 16, 2021 7:59 pm Phone. 01455 245575 or email service@bachmann-europe.co.uk
Cheers, do you think they'll be able to help? It's more an external detail to the engine not a fundamental mechanical piece.
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Walkingthedog
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Re: D11 Spare Parts Question

#4

Post by Walkingthedog »

If you can’t get one it should be very easy to make.
Nurse, the screens!
kelsh003
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Re: D11 Spare Parts Question

#5

Post by kelsh003 »

Walkingthedog wrote: Sun Jan 17, 2021 8:46 am If you can’t get one it should be very easy to make.

Hmmm, I'm not sure how I'd go about that. Especially with the rounded bit at the end! I could end up making things worse.

Just trying to gauge the likelihood of being able to obtain this from bachmann. Whether anyone has experience of getting similar parts.
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Walkingthedog
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Re: D11 Spare Parts Question

#6

Post by Walkingthedog »

I have bought a few bits from them and the are/were very good.
Nurse, the screens!
kelsh003
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Re: D11 Spare Parts Question

#7

Post by kelsh003 »

Walkingthedog wrote: Sun Jan 17, 2021 11:16 am I have bought a few bits from them and the are/were very good.
Good news! Rang up and they sorted me out. Took a couple of calls and good job I did so, as they'd found the part and not got back in touch but managed to give them my address.

I believe they shipped yesterday, got no confirmation email though but didn't expect one, and it was all free of charge.

Hopefully, it arrives soon, good of them to be able to find the part.
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RSR Engineer
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Re: D11 Spare Parts Question

#8

Post by RSR Engineer »

Did you get your new reversing rod, kelsh? Been five days now since said about it and I was wondering...

Cheers,
Artur
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