Hornby Collectors Club 2019

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teedoubleudee
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Re: Hornby Collectors Club 2019

#21

Post by teedoubleudee » Tue Mar 05, 2019 6:52 pm

bulleidboy wrote:
Tue Mar 05, 2019 6:42 pm
If you have a contract, the company can't usually cancel your order, even if they realise they've sold you something at the wrong price. ... If you don't have a contract and someone realises they've told you the wrong price, they can cancel your order.

I suppose it needs the "small print - terms and conditions" to be read in detail. In pre-ordering you are committing to buy and the retailer giving you a receipt, should be construed as a form of contract. In most cases you have the right to cancel. Time will tell - I'm sure if it were a mistake Hornby would have realised by now and the site would have been amended or closed while corrections were made.
My understanding is that a contract only exists when the goods have been accepted by the buyer.
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Walkingthedog
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Re: Hornby Collectors Club 2019

#22

Post by Walkingthedog » Tue Mar 05, 2019 7:16 pm

Pity anybody contacted Hornby. Should have just left things as they are. Now they’ve had the heads up they might withdraw it.
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Steve M
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Re: Hornby Collectors Club 2019

#23

Post by Steve M » Tue Mar 05, 2019 7:21 pm

Maybe they will but it will just mean I get the stuff I’d originally ordered back in January at the original price - no worse off. Win- win.
Deja Moo: The feeling that you've heard this bull before. ;)

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Steve M
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Re: Hornby Collectors Club 2019

#24

Post by Steve M » Thu Mar 07, 2019 2:25 pm

Looks like the discount has disappeared - nothing showing when I logged in just now.
Deja Moo: The feeling that you've heard this bull before. ;)

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Walkingthedog
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Re: Hornby Collectors Club 2019

#25

Post by Walkingthedog » Thu Mar 07, 2019 5:42 pm

You’re right. I wish people hadn’t queried it with Hornby, they might not have noticed for months.

At least my order still shows the discount.
Nurse, the screens!

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Steve M
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Re: Hornby Collectors Club 2019

#26

Post by Steve M » Thu Mar 07, 2019 5:45 pm

That was the first thing I checked. :D
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bulleidboy
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Re: Hornby Collectors Club 2019

#27

Post by bulleidboy » Thu Mar 07, 2019 10:10 pm

I'm glad I got my orders changed when I did. I wonder whether there will be any comeback?
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Steve M
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Re: Hornby Collectors Club 2019

#28

Post by Steve M » Thu Mar 07, 2019 11:10 pm

I wonder if they made more sales than they normally do and bring it back properly.
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footplate1947
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Re: Hornby Collectors Club 2019

#29

Post by footplate1947 » Fri Mar 08, 2019 12:56 pm

Dont know if this applies to everything but if you buy the stuff from places like Hattons and other discount model shop you often can buy cheaper than direct from Hornby can't you. Now just ducking behind the wall to take cover from the bullets......................John
If only there was enough hours in the day..................John

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Steve M
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Re: Hornby Collectors Club 2019

#30

Post by Steve M » Fri Mar 08, 2019 1:56 pm

John you are absolutely right, but...................
When Hornby did the discount, their prices were matched by the box shifters, so nothing to be gained. However they would honour the price quoted at the time of the order rather than adjust the price up at the time of delivery.

A couple of years ago I preordered a loco for about £99 (£90 with discount) but as soon as it hit the shops the catalogue price went up to £139 - mine was delivered the next day with a receipt for £90.

I have a couple on pre order from Hattons but all they offer is an email with a revised price just prior to despatch .

It's a shame the recent Hor by discount appears to have been a mistake.
Deja Moo: The feeling that you've heard this bull before. ;)

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