usb stick

neil 60
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usb stick

#1

Post by neil 60 »

Does anyone own the railroad & co train controller I have but my key stick is broken it's my fault I left it plugged now it won't work can someone tell me what to do thank you and stay safe.
sandy
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Re: usb stick

#2

Post by sandy »

Can't you download it from the web site to a USB again.
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RFS
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Re: usb stick

#3

Post by RFS »

If it's the USB licence stick then you'll need to contact Freiwald and have it replaced. There will be a charge for this - about 15 euros I believe.
Robert Smith
neil 60
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Re: usb stick

#4

Post by neil 60 »

Thanks for the reply all I have to do is wait for them to get back to me .
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Brian
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Re: usb stick

#5

Post by Brian »

Can you still see the file(s) on the stick when its removed correctly and then plugged back in again? Using Windows explorer assuming it plugged into a Windows PC?
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RFS
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Re: usb stick

#6

Post by RFS »

Brian wrote: Tue Jan 12, 2021 5:50 pm Can you still see the file(s) on the stick when its removed correctly and then plugged back in again? Using Windows explorer assuming it plugged into a Windows PC?
It's a licence stick where the licence key is somehow embedded in the firmware. You can even format the stick with Windows and Traincontroller will still recognize the licence.
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neil 60
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Re: usb stick

#7

Post by neil 60 »

My PC does not see the key at all .
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teedoubleudee
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Re: usb stick

#8

Post by teedoubleudee »

neil 60 wrote: Wed Jan 13, 2021 8:59 am My PC does not see the key at all .
That doesn't mean it's not there of course, as the software should be able to access it. Unless the stick is completely knackered.
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Mr Bones
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Re: usb stick

#9

Post by Mr Bones »

As teedoubleudee says, if the PC doesn't see it doesn't mean it's not working. If it is a licence key only then they don't always show up as drives and the software accesses the licence through the stick. However, the fact you say the software isn't working and can't see it to me says the stick is faulty.
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neil 60
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Re: usb stick

#10

Post by neil 60 »

Ok finally got a answer from rail road & co regarding the USB license stick they wanted another £500 plus so that's not going to happen . Has any one had dealings with itrains or jmri id like to know thanks for all your help .
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